Who we are
Strategic Innovation LLC ("we," "us," or "our") operates the service under the Boring Business Work name. We build and maintain realtor websites for individual agents and small teams. These terms cover your use of the service, our review process, and how we handle the work.
Legal and business notice address: Strategic Innovation LLC, 3455 Bacon Rind Road, Reno, Nevada 89510. Legal notices and support: bryan@boringbusinesswork.com. This is a business notice address and is not published as a registered-agent address.
These policy pages are operational terms describing how we run the service. They are not a promise of legal, tax, real-estate, or MLS compliance. You are responsible for confirming that anything published on your website satisfies your own regulatory requirements.
Eligibility, acceptance, and versions
You must be at least 18 years old and able to enter a binding contract. If you sign up for a business, brokerage, or team, you confirm you are authorized to bind it. Creating an account, clicking to accept, or paying is your electronic acceptance of the version of these terms in effect on that date. The "last updated" date above identifies the current version. We may amend these terms with notice posted here and, where reasonable, by email; continued use after the effective date is acceptance of the amended version.
Your account
Access is tied to the email you verify. Keep your login private. You are responsible for activity under your account. We may pause or close accounts that misuse the service.
What we build
We build a marketing website for you based on the intake and design selections you submit. We use human review on every step. We will not publish or change the public-facing design or content of your website without your approval or an explicit approval flow inside the portal.
Narrow urgent-change exception. We may make a change without prior approval only when reasonably necessary for security, legal or regulatory compliance, abuse prevention, service availability, or underlying infrastructure and platform maintenance. Any such change will be limited to what the situation reasonably requires, and we will give you notice when practical. This exception is not permission for ordinary unapproved content or design edits.
Your content
You own the text, photos, and brand assets you provide. You grant us a limited license to use them to build, host, and maintain your website while your account is active.
Plans
Both plans receive the same initial website scope and the same human review and approval process. The difference between them is how you pay and when ownership eligibility can arise.
We offer two plans. Own Your Website: a one-time $2,000 setup payment plus $29/month for hosting, website care, and reasonable-use routine site changes, beginning after a 30-day free trial (only the one-time setup payment is charged at checkout). Ownership eligibility — the right to request the Complete Website Code Transfer Package — begins only after your setup payment is successfully verified and the 14-day refund period expires, unless you give the express waiver described below. Eligibility is not automatic delivery: you must submit a written transfer request and complete any identity or authority verification we reasonably require. The setup fee is 90% refundable for any reason within 14 calendar days of a successful setup charge, subject to the ownership and waiver rules below; monthly charges are nonrefundable once billed, except where law requires otherwise. Start With $0: a monthly plan with no setup fee and no trial — $149/month, with hosting, website care, and reasonable-use routine changes included. Monthly payments are nonrefundable once billed, except where law requires otherwise. Ownership is earned only when both requirements are met: at least 20 successfully settled, qualifying, nonreversed Start With $0 payments, and at least $2,400 in net settled, nonrefunded ownership credits. Discounts, refunds, disputes, and missed payments can delay ownership beyond payment 20, and ownership can never occur before both requirements are satisfied. Once ownership is earned, monthly billing becomes $29/month for continued hosting and care. Cancelling before the ownership contribution is complete ends service after the paid period and does not transfer ownership. An optional early buyout may be offered only under a separate written quote; we do not promise that a buyout is available, and there is no fixed buyout formula.
How ownership is earned
Website ownership requires a snapshotted financial contribution: the upfront ownership price is $2,000, and the Start With $0 installment ownership price is $2,400. We snapshot that required ownership amount, together with the monthly service portion and the plan price you accept, at the time you accept your plan. Later price changes do not change the amount that applies to your agreement.
Own Your Website. Your settled, nonrefunded setup payment contributes its actual eligible amount toward the ownership requirement. The separate $29/month hosting and care charge never earns ownership credit.
Start With $0 and discounted accounts. Any eligible upfront dollars you actually pay count. For each successfully settled monthly website-plan payment, the snapshotted service portion — currently $29 per month — is first allocated to hosting and care, and only the remaining eligible pre-tax amount earns ownership credit. On the current $149 plan that is normally $120 of ownership credit per successful payment, so an account starting at $0 upfront normally reaches $2,400 on the 20th successful payment, after which billing becomes $29/month for hosting and care. Discounts, refunds, disputes, missed payments, or other exclusions delay that date.
A discount never lowers the ownership requirement; it only moves the ownership date later. An account whose charges are fully waived normally accumulates no ownership credit and therefore has no projected ownership date. If a previously free or discounted customer later makes eligible payments totalling the full required amount, the dollar-based rule controls and ownership is earned. Membership labels we use internally are informative only and are not the eligibility test.
Excluded from ownership credit: taxes; the monthly hosting and care portion; domains; IDX/MLS; add-ons; third-party fees; promotional credits and waived amounts; failed payments; and care charges billed after ownership is earned. Refunds, reversals, and chargebacks reverse the related ownership credit. A payment explicitly identified as an ownership-eligible early buyout does count. Payments beyond the required amount are payment for ongoing service; they create no cash value and no refund right.
Ownership is determined only from authoritative, verified payment records. Reaching a checkout success page never establishes ownership.
Meeting the financial requirement does not by itself deliver or migrate anything. You must request the transfer, and the cancellation, account-current, refund-period or waiver, and transfer-package rules in these terms still apply.
Refunds, ownership, and waiver of the refund right
On Own Your Website, ownership of the transferable website code and design, and eligibility for delivery of the Complete Website Code Transfer Package, arise only after both your setup payment is successfully verified and the 14-day refund period expires — unless you first sign or electronically accept a clear, informed, irrevocable waiver of the remaining refund right. We will only treat the refund right as waived if you give that express affirmative waiver; we do not rely on hidden or passive consent. Requesting, accepting, downloading, accessing, or receiving the transfer package during the refund period requires that waiver first.
Once the refund right is waived or the package is delivered, the setup fee is nonrefundable to the fullest extent permitted by applicable law. If you receive any setup-fee refund, you permanently lose and relinquish all ownership, license, possession, and transfer rights in the website code, you are not eligible for the Complete Website Code Transfer Package, and you must stop using and delete any copies you received, subject to applicable law. Mandatory, nonwaivable consumer rights control where they apply.
Ownership boundaries
You own the brand assets you submit, your leads and lead submissions, and your customer data, together with your analytics exports. If you have registered a custom domain in your own name, you keep ownership of that domain and are responsible for its registration and renewal unless a separate written agreement says otherwise. If Boring Business Work provides a subdomain under a domain we control, the root domain and that subdomain remain owned and controlled by Boring Business Work; you receive the right to use the subdomain only while the applicable service remains active, and the subdomain is not transferred as part of website ownership. You may connect or move your site to a customer-owned domain, subject to technical requirements and the existing transfer and cancellation rules.
After the relevant ownership trigger (on Own Your Website, a verified setup payment plus expiry of the 14-day refund period or your earlier express waiver; on Start With $0, completion of the snapshotted ownership contribution), you also own the custom design and transferable source code produced for your site. Website and source-code ownership under the selected plan is separate from domain or subdomain ownership described above. Boring Business Work retains its internal tools, prompts, automations, reusable templates and components, fulfillment systems, project history, and production methods used to deliver the service across customers. Third-party licenses and platforms remain subject to their respective provider terms.
Complete Website Code Transfer Package
Once the ownership requirements for your plan are satisfied, Boring Business Work will prepare and provide a Complete Website Code Transfer Package at no additional transfer fee. That package is the entire scope of what we deliver at transfer. It contains: a clean source-code repository or downloadable archive; the text you supplied and the images and logos you supplied that we are permitted to transfer and that are incorporated into the website; other website assets we are legally permitted to transfer; dependency and build configuration files; placeholders or an inventory listing the names of required environment variables, without any credentials or secret values; and a written manifest identifying what is included and what is excluded. We perform a reasonable build check of the package before delivery.
The package is not a running, hosted, or fully functional website and does not include all of the functionality you see on your live site. It does not include: our internal development platform or any proprietary internal production tools, prompts, project history, templates, or methods; credentials or secret values; databases, database records, or lead records; user accounts, passwords, or authentication systems; storage buckets; server or edge functions; email systems or delivery configuration; Stripe or payment systems; analytics infrastructure; CRM integrations; IDX or MLS services; third-party accounts or licenses; hosting accounts; customer data migration; domain or DNS configuration; deployment; installation; setup instructions; consultation; transition assistance; or post-transfer technical support.
After cancellation or code transfer, Boring Business Work does not provide exit or migration services: no hosting migration, installation on a new host, deployment, registrar transfer work, DNS migration, technical setup, setup instructions, consultation, transition assistance, or post-transfer technical support, free or paid. That is our current policy unless we later adopt a separate written service. The package will likely require modification by a developer before it will run somewhere else. You are solely responsible for selecting, hiring, and paying your own developer, hosting provider, and every third-party service needed to make it work elsewhere, and we make no promise that it will run elsewhere as delivered. Our internal tools, prompts, templates, processes, account access, platform configuration, build history, and proprietary production methods are not transferred or disclosed.
Domains, DNS, and SSL
During initial setup, and while you have an active applicable service, we provide reasonable assistance connecting a domain you own, including reasonable DNS and SSL configuration support. You keep ownership of a domain registered in your name and remain responsible for your registrar account, renewals, permissions, and any third-party fees. If you do not own a domain, we may provide a subdomain under a domain we control; that subdomain remains ours and does not transfer. The exclusions above apply to exit, cancellation, and code-transfer migration work — not to ordinary domain connection help during active service.
CRM and IDX / MLS integrations
CRM and IDX/MLS integrations may be offered as separately scoped, separately priced services during an active account. Availability, pricing, timing, and functionality depend on the CRM, the MLS or IDX provider, your market, the number of feeds and agents, approvals, licenses, and third-party terms and fees. We may connect or configure approved integrations while your service is active, but we do not promise that any provider will approve, maintain, or continue an integration, and third parties may change, degrade, or discontinue their services at any time. You are responsible for your provider, brokerage, and MLS compliance obligations and for all third-party fees. CRM/IDX systems, accounts, data, licenses, feeds, credentials, third-party code, and backend functionality are excluded from the Complete Website Code Transfer Package, and we do not migrate or rebuild them, or their data or databases, at cancellation or transfer.
Data and service improvement
You retain ownership of your leads, lead submissions, and customer data. You grant Boring Business Work a limited, non-exclusive right to process analytics and lead data only as needed to operate, secure, support, troubleshoot, and improve the service, and to create and use aggregated or de-identified statistics derived from analytics, lead activity, and outcome information you voluntarily share, for product improvement, internal benchmarking, and truthful marketing or performance reporting. We will not publicly identify you, your brokerage, a website visitor, or a lead without permission, and we will not attempt to re-identify de-identified information. We do not sell lead data, do not use it for third-party targeted advertising, and do not contact your leads for Boring Business Work marketing or sales. Raw lead contact information may still be handled by necessary service providers solely to host, secure, transmit, or operate the service, under appropriate confidentiality and data-processing restrictions. See the Privacy Policy for details.
Reasonable use
Monthly care covers hosting, ordinary maintenance, support, security and availability work within our platform, and reasonable small edits to existing content and layout: copy tweaks, photo swaps, contact updates, listing status changes, testimonials, and small section adjustments.
Care does not include redesigns, new applications or features, large page additions, extensive copywriting, custom databases, e-commerce, custom automation, CRM/IDX/MLS integrations, third-party configuration, major asset processing, regulatory or compliance work, or emergency and expedited requests. Those require a separate written quote. Reasonable-use limits, scheduling, prioritization, and technical feasibility apply — care is not unlimited labor.
Confidentiality
We handle non-public information you share through the portal with reasonable care and use it only to provide and support the service. Ordinary portal messages, intake answers, and support conversations are not a formal non-disclosure agreement, and nothing here creates one. If you need a signed NDA, ask us in writing before sharing the material.
Satisfaction commitment
We include reasonable first-build revisions within the original agreed scope until you approve the initial launch. This is a commitment to work through the initial revision round with you — it is not a 100% money-back promise, and it does not guarantee leads, rankings, or any specific business outcome.
Cancellation and transfer
Cancellation of any monthly service — including monthly care and Start With $0 plan service — requires at least 30 days' written notice. You may submit a cancellation request through the customer portal or by email from the account on file. Cancellation becomes effective 30 calendar days after we receive the request. A scheduled renewal may occur during that notice period, and charges continue through it. There are no prorated or partial-period refunds unless applicable law requires them. After the effective cancellation date we will not start a new recurring charge, except for amounts already due or otherwise authorized.
On Own Your Website: your website stays live through the paid notice period, followed by a 30-day post-cancellation period during which the existing hosted website may remain available and, on request and if you are eligible, we will deliver the Complete Website Code Transfer Package described above. That 30-day period is not migration support, transition assistance, consultation, or technical help of any kind. Moving the site to another host, DNS migration, and setting up any third-party services during or after that period is solely the customer's responsibility and is not performed or supported by Boring Business Work.
On Start With $0: canceling before the ownership contribution is complete stops the service after the notice period, does not transfer code ownership, and does not generate a refund. The payments already made are not refundable, since they cover hosting and care that was delivered during those months.
Billing, renewal, and past-due accounts
Monthly plans renew automatically until cancelled under the notice rules above. You authorize us and our payment processor to charge your payment method on each renewal date for the then-current amount. You are responsible for keeping billing details accurate and for all applicable taxes. If a payment fails, we may retry it, and past-due balances may result in suspension or termination of service. We have no obligation to deliver service, changes, or a transfer package while an account is materially past due. Reinstatement may require payment of outstanding amounts, and we may recover reasonable collection costs where the law allows.
Failed, late, reversed, disputed, or charged-back payments may pause work, suspend service or site access, stop ownership-credit accrual, reverse the affected qualifying credits, delay ownership and transfer eligibility, and — after notice where appropriate — lead to termination. Suspension does not erase amounts already due and does not create a refund right.
Acceptable use
You may not use the service for unlawful, deceptive, infringing, abusive, malicious, discriminatory, fair-housing-violating, or security-threatening content or conduct, and you may not attempt to disrupt, probe, or gain unauthorized access to our systems. You warrant that you own, or have permission to use, every image, logo, listing, testimonial, trademark, document, and other item you submit.
Your compliance responsibilities
You are responsible for your real-estate licensing, brokerage approvals, MLS and IDX rules, advertising disclosures, fair-housing obligations, accessibility obligations that apply to your business and content, privacy notices and consents, and lead follow-up compliance, including calling, texting, and email rules.
Third-party services
We do not guarantee the availability, compatibility, approval, pricing, continuity, data accuracy, or performance of any third-party service, and we may replace or discontinue an integration when reasonably necessary.
Disclaimer of warranties
To the fullest extent permitted by applicable law, the service is provided "AS IS" and "AS AVAILABLE," without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not guarantee rankings, traffic, leads, sales, closings, conversion results, uninterrupted or error-free service, or any third-party approval.
Limitation of liability
To the maximum extent permitted by applicable law, Strategic Innovation LLC will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, revenue, data, leads, goodwill, business opportunities, or business interruption.
Strategic Innovation LLC's total aggregate liability arising from or relating to the service will not exceed the greater of (a) $500 or (b) the amount you actually paid Strategic Innovation LLC for the affected service during the six months immediately preceding the event giving rise to the claim.
This limitation does not apply where liability cannot legally be excluded or limited. The cap limits only Strategic Innovation LLC's own liability; to the extent applicable law permits, it does not reduce or cap your payment obligations, your indemnification obligations, liability for your misuse of the service, or liability for infringement or misappropriation of third-party or Strategic Innovation LLC rights. Mandatory nonwaivable rights control.
Indemnification
To the fullest extent permitted by applicable law, you will defend, indemnify, and hold harmless Strategic Innovation LLC and its personnel from claims, damages, penalties, and reasonable costs arising from your content, your instructions, your legal or regulatory violations, your listings and claims about your business, your use of third-party accounts, and your misuse of the service.
Indemnification procedure. We will give you reasonable notice of a claim when practicable, and a delay in notice reduces your obligations only to the extent it actually prejudices your defense. You will cooperate reasonably with the defense. We may assume and control the defense of any matter subject to indemnification. You may not settle a claim in a way that admits fault by Strategic Innovation LLC, imposes any non-monetary obligation on it, or requires payment by it, without its prior written consent.
Force majeure
Neither party is responsible for delays or failures caused by events beyond reasonable control, including outages, provider or platform failures, network or infrastructure problems, cyberattacks, natural events, labor disruptions, and government action. Force majeure does not excuse payment obligations that have already accrued for services already provided.
Suspension and termination
We may suspend or terminate service for legal, security, abuse, payment, third-party, reputational, or operational risk. We are not obligated to continue service we reasonably believe to be unlawful, unsafe, or materially past due.
Governing law
These terms and any dispute relating to the service are governed by the laws of the State of Nevada, without regard to its conflict-of-laws rules. Where a court proceeding is permitted under the section below, the locale is Washoe County, Nevada, with remote participation permitted where the forum allows it.
Dispute resolution: notice, mediation, then arbitration
Step 1 — Written notice and 30 days to work it out. Before starting any formal proceeding, a party must send written notice describing the dispute and the relief requested. Both sides then have a 30-day good-faith informal resolution period. Notices to us go to bryan@boringbusinesswork.com or the business address above.
Step 2 — Confidential mediation. If the dispute is not resolved in that period, the parties must attempt confidential mediation administered by the American Arbitration Association (AAA) under the applicable AAA mediation procedures. Mediation may take place remotely or in Washoe County, Nevada. Each party bears its own attorney fees unless applicable law provides otherwise; mediation and administrative fees are allocated under the applicable AAA rules and applicable law, and Strategic Innovation LLC pays any amounts the law or applicable consumer-fairness rules require it to pay.
Step 3 — Binding arbitration. Mediation cannot itself impose a binding result. If mediation has not produced a signed settlement within 60 days after the mediation request, or the mediator declares an impasse or ends the mediation sooner, the dispute proceeds to final, binding arbitration before one neutral arbitrator administered by AAA under the applicable Consumer Arbitration Rules when legally applicable, and otherwise the applicable Commercial Arbitration Rules. The award may be enforced in any court with jurisdiction.
Where arbitration happens and who pays. Arbitration may be conducted remotely. Any in-person hearing location must be reasonably convenient under the applicable AAA rules; Washoe County, Nevada may be used when the parties agree or AAA determines it is appropriate. In consumer cases, administrative and arbitrator fees are allocated under the applicable AAA Consumer Arbitration Rules and the AAA consumer fee schedule, and Strategic Innovation LLC pays the amounts assigned to the business. In non-consumer cases, fees are allocated under the applicable AAA rules. Each party bears its own attorney fees unless applicable law or an award the arbitrator is authorized to make provides otherwise.
When court is still available. Either party may go to court only for: an eligible individual small-claims matter; temporary or emergency injunctive relief needed to protect security, confidentiality, or intellectual-property rights; enforcement of an arbitration award or a mediated settlement; or a claim that applicable law says cannot be arbitrated.
Jury-trial waiver. To the maximum extent permitted by applicable law, each party waives any right to a jury trial in any dispute relating to the service.
Individual-only / class-action waiver. To the maximum extent permitted by applicable law, disputes are brought only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding.
Nothing in this section waives a right that applicable law says cannot be waived, or prevents either party from seeking a remedy that applicable law requires be available. If any part of this section is held unenforceable, the rest remains in effect to the extent the law allows.
Attorney-review note: this dispute process, the liability cap, and these terms as a whole still require review by Nevada counsel before they are treated as final.
General
Notices may be sent to the email on your account or posted in the portal. We may assign this agreement in connection with a restructuring, merger, or sale of the business; you may assign it only with our written consent. If a provision is unenforceable, the rest stays in effect. A delay in enforcing a right is not a waiver of it. These terms, together with the Service Policy, Refund Policy, and Privacy Policy, are the entire agreement about the service; if they conflict, the Terms of Service control unless a signed written agreement says otherwise. Sections about ownership, transfer, payment, warranty disclaimers, liability limits, indemnification, and dispute resolution survive termination.
Nothing in these terms creates an agency, partnership, joint venture, franchise, or employment relationship between you and Boring Business Work. Each party is an independent contractor and neither may bind the other. To the extent applicable law permits, electronic notices, electronic acceptance, and portal messages satisfy any writing requirement in these terms.
No professional advice
We are a web service, not your lawyer, accountant, or compliance advisor. Anything on your website, including MLS, brokerage, and disclosure content, is your responsibility.
Changes
We may update these terms. Meaningful changes will be posted here with a new updated date and, where reasonable, an email to active customers.